Business Analytics Professional
Qualified with years of experience in the healthcare, and non-profit field as well as multiple Fortune 500 companies.
Education
University of Louisville, Louisville KY
Master of Science in Business Analytics July 2019
Master of Public Health
• Concentrations: Health Management, Environmental & Occupational Health
Bachelor of Science in Business Administration, Computer Information Systems
• Concentration: Business Process Management
Bachelor of Arts in Economics
• Minor: International Business
Work Experience
Kentucky Department of Education, Office of Education Technology, Frankfort KY
October 2020 – Present
Systems Consultant IT
• Analyze requests for information technology development and prepares long range information technology plans across
agency organizational business lines
• Provide analytical support for large scale development projects including overall system design and integration
• Serve as project lead and provides analytical support to IT management in the integration and design of IT projects
• Analyze project requests for new development and/or system modifications
• Develop and make presentations to agency heads and information technology management explaining the planned and actual
utilization of information technology resources
• Work with users and other agencies in the planning of information technology resource allocation
• Analyze requests for information technology development & prepare plans across agency organizational business lines
• Analyze user problems and makes recommendations for solutions
• Work with users and other agencies in the planning of information technology resource utilization
• Monitor plans and products developed by contract consultants and other IT staff
• Provide technical assistance to systems analysts, programmers, business analysts and contract consultants in the development
and integration of computer systems to enable the business process of user agencies
• Provide leadership and/or assistance in the formulation of contractual relationships with vendors to include Service Level
Agreements, Scope of Work documentation, Business Cases and Requests for Proposals
• Prepare feasibility study documents, long range information technology plans and summaries of agency project requests and
other reports resulting from the analysis of requests for information technology solutions
• Plan, develop, and coordinate or present highly complex information technology training
• Update, monitor and run monthly Tableau dashboards and reports
• Assist in the automation of existing processes using SQL, Microsoft Excel and Tableau
Humana, Inc., Louisville KY
July 2019 – October 2020
Provider Contract Load Business Intelligence Engineer
- Described tools, technologies, applications and practices used to collect, integrate, analyze, and present data to leaders
- Analyzed and presented data to create insightful and actionable business information
- Ran daily IPAR process and monthly TAT reports using SSIS packages
- Improved the IPAR submission process by automating parts of the IPAR process using tools, such as Python, SQL, MS Excel
- Created instructions, documentation and guidelines for the IPAR process
- Maintained, tested, updated and scheduled releases of IPAR tools to users
- Utilized data to drive process improvements, root cause analysis, and issue resolution to ensure quality assurance of data
- Provided training, technical support and troubleshooting for users of the IPAR IT tools and applications
Humana, Inc., Louisville KY
July 2018 – July 2019
Financial Analytics Intern
- Cleaned data, calibrated neural networks, and other predictive models using SPSS Modeler
- Created and improved upon existing process documentation
- Conducted peer reviews of existing CMS risk score model & payment methodology
- Improved efficiency of existing models by optimizing SQL code and automation of existing processes
- Created documentation & instruction guidelines for new procedures and processing techniques
Yum! Brands-Kentucky Fried Chicken, Louisville KY
May 2017 – July 2018
Business Intelligence Intern
- Produced documentation of business needs, systems requirements, and proof of concept for projects
- Generated visualizations, analytics reports, dashboards and mobile visualizations using Microsoft Power BI
- Created queries and perform data validation to identify and understand anomalies using SQL
- Worked with cross-functional teams using the SDLC to develop new products for departments
University of Louisville, Office of Study Abroad and Int’l Travel, Louisville KY
May 2015 – Jan. 2018
Data Analyst
- Produced statistics and figures for students, faculty and staff that have traveled abroad
- Delivered and implemented data collection strategies which increased efficiency by 50%
- Produced reports, statistics & figures for weekly, quarterly and annual reporting
- Interpreted data, analyze results using statistical techniques, and interpreted current trends & patterns
- Created and maintained study abroad travel database of students, faculty and staff
Program Assistant Senior
July 2014 – Nov. 2014
- Supervised 12 work study students in regards to scheduling, work load and compensation
- Decreased spending by 10% through budget reconciliation, and optimizing monthly expenditures
- Improved student record collection and analysis through re-design of the in-take process and intake forms
Life Spring Health Systems, Jeffersonville Indiana
Grants Coordinator
April 2015 – Jan. 2017
- Managed multi-million dollar department budget in coordination with Clinical Supervisor
- Supervised 20+staff members in regards to admissions procedures and privacy guidelines
- Developed and maintain databases and systems for tracking grant awards, and statistical data
- Created and distributed reports, summaries, and analyses in regards to hundreds of grant recipients
- Ensured that staff complied with federal and state law as well as company policies, procedures and guidelines
- Conducted research for the creation of policies and procedures that adhere to standards of best practice
Care Manager
Nov. 2014 – April 2015
- Provided preliminary assessment and treatment planning services
- Delivered case management services to 10+ clients at a time
- Advocated on behalf of client to serve as a liaison for the patient to ensure continuity of quality patient care
Louisville Metro Department of Public Health and Wellness, Louisville KY
May 2013 – May 2014
Emergency Planning and Preparedness Intern
- Created a medical dependency registry to serve the Louisville Metro area
- Generated, designed and distributed forms, fliers and informational material at community events
- Assisted with organizing and executing community outreach events
- Contributed to emergency preparedness exercises and training exercises
Contact Information
- See the bottom of the Portfolio Page for Contact information